Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Mostbet, the operator of mostbet-nepal.help ("the Platform"). By registering an account, depositing funds, or placing any bet or wager on the Platform, you acknowledge that you have read, understood, and agree to be bound by all provisions of these Terms. If you do not agree to any part of these Terms, you must not use the Platform. The operator reserves the right to modify these Terms at any time with notice posted on the Platform. Your continued use of the Platform following such notice constitutes acceptance of the modified Terms.

In these Terms, the following words and phrases have the meanings set out below: "Account" means your personal user account on the Platform, accessible via your username and password. "Bet" means any wager placed on a game, event, or outcome offered by the Platform. "Balance" means the total amount of funds held in your Account, including deposits, winnings, and bonuses. "Bonus" means any promotional credit, free spin, cashback, or other incentive offered by the operator. "Deposit" means any transfer of funds from you to your Account. "Withdrawal" means any transfer of funds from your Account to you. "Verification" means the identity and address confirmation process required under our KYC Policy. "Dormant Account" means an Account with no activity for 12 months or more.

You may register and use the Platform only if you meet all of the following conditions: (a) you are at least 18 years of age; (b) you are a natural person with full legal capacity to enter into this agreement; (c) you are not located in or a resident of any jurisdiction where the Platform or online gambling is prohibited by law; (d) you are not an employee, director, shareholder, or affiliate of the operator or any of its related entities; (e) you have not been previously banned or suspended from the Platform; and (f) you are not listed on any government sanctions list or designated as a politically exposed person. The operator reserves the right to refuse registration or close your Account if you do not meet these conditions.

When you register an account, you agree to provide accurate, complete, and truthful information. You are responsible for maintaining the confidentiality of your username and password and for all activity that occurs under your Account. You must notify the operator immediately of any unauthorized access or use of your Account. You may open only one Account per person, household, or IP address. Opening multiple accounts is prohibited and may result in immediate suspension and forfeiture of all balances. You are solely responsible for any losses incurred due to unauthorized access caused by your failure to protect your password. The operator is not liable for any unauthorized transactions if you have been negligent in safeguarding your login credentials.

To use the Platform and withdraw funds, you must complete identity verification in accordance with our KYC Policy. You agree to provide valid identification documents (such as a passport or national ID), proof of address, and payment method verification when requested. The operator reserves the right to request additional documentation at any time. Failure to complete verification within a reasonable timeframe may result in suspension of your Account and forfeiture of any pending withdrawals. For full details on the verification process, please refer to the KYC Policy on the Platform.

The Platform accepts deposits via the payment methods listed on the website, including eSewa, Khalti, IME Pay, Cellpay, iCash, Prabhupay, Bank Transfer, Visa, Mastercard, USDT, BTC, and ETH. The operator does not charge fees on deposits or withdrawals; however, your payment provider may impose its own fees. Deposits are processed instantly. All withdrawals are processed within 24 hours and are refunded to the original payment method used for the deposit. The minimum withdrawal amount is approximately USD 50 (or equivalent in NPR). You may not withdraw funds until you have completed account verification. Any bonus funds must be wagered in accordance with the applicable Bonus Terms before withdrawal is permitted. The operator reserves the right to refuse a withdrawal request if it suspects fraudulent activity or violation of these Terms.

An Account is considered dormant if no activity (deposit, bet, or login) has occurred for 12 consecutive months. The operator may impose a monthly dormancy fee on dormant Accounts, which will be deducted from your Balance. If your Balance reaches zero due to dormancy fees, your Account may be closed. You may reactivate a dormant Account by logging in and making a deposit. Upon closure of a dormant Account, any remaining Balance will be returned to the original payment method on file, provided the Account has been fully verified.

You agree not to engage in any of the following conduct on the Platform:

The operator monitors all accounts for suspicious activity. Violation of any of these prohibitions will result in immediate suspension of your Account, forfeiture of your Balance, and permanent ban from the Platform. The operator may also report suspected illegal activity to relevant authorities.

The operator reserves the right to suspend or close your Account at any time, with or without cause, and with or without notice. Upon suspension or closure, your Account will be frozen and you will not be able to place new bets or withdraw funds. If the operator suspects a breach of these Terms, it may confiscate your Balance and any winnings derived from the violation. The operator may also modify, restrict, or cancel any bonus, free spin, or promotional offer at its sole discretion. You have no claim against the operator for any loss of earnings, bonuses, or potential winnings resulting from account suspension or closure.

The Platform is committed to promoting responsible gambling. You acknowledge that gambling carries a risk of financial loss and may become addictive. The Platform provides tools to help you manage your gambling, including deposit limits, loss limits, session time limits, self-exclusion, and cool-off periods. You are solely responsible for using these tools and for monitoring your own gambling behavior. For more information on responsible gaming resources and support, please visit our Responsible Gaming Policy.

All bonuses, free spins, cashback, and other promotional offers are subject to specific terms and conditions, including wagering requirements, minimum odds, and validity periods. Bonus funds are not withdrawable until the applicable wagering requirement has been met. The operator reserves the right to modify, suspend, or cancel any bonus at any time. For full details on bonus terms, eligibility, and restrictions, please refer to the Bonus Terms on the Platform.

If an obvious error occurs in the display of odds, bet confirmation, or game outcome (such as a typographical error or system malfunction), the affected bet is void and your stake will be refunded. If a technical malfunction prevents you from placing, modifying, or canceling a bet, the operator will investigate and refund the bet if the malfunction is confirmed. The operator is not liable for any losses resulting from your failure to notice an obvious error before placing a bet. All bets are placed at your own risk.

To the fullest extent permitted by law, the operator is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of use, arising from your use of the Platform or any bet placed thereon. The operator's total liability for any claim shall not exceed the amount of your last deposit. The operator is not responsible for any losses resulting from your own decisions, errors, or negligence. By using the Platform, you assume all risks associated with gambling and online betting.

All content on the Platform, including the website design, logos, text, graphics, images, software, and games, is the exclusive property of the operator or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or transmit any content without prior written permission from the operator. Your use of the Platform does not grant you any ownership rights in the content.

These Terms are governed by and construed in accordance with the laws of Curaçao. The operator is licensed under Curaçao eGaming. You agree to submit to the exclusive jurisdiction of the courts of Curaçao for any dispute arising from these Terms or your use of the Platform. However, you may pursue claims through the operator's dispute resolution process as outlined in the Dispute Resolution Policy before initiating legal proceedings.

If you have a complaint or dispute with the operator, you must first contact customer support via live chat, email, or phone. The operator will attempt to resolve the matter within 14 days. If you are not satisfied with the operator's response, you may escalate your complaint through the formal dispute resolution process. For full details on dispute resolution procedures, please refer to the Dispute Resolution Policy on the Platform.

These Terms are provided in English. If the Platform is available in other languages, any translation is provided for convenience only. In the event of any conflict or discrepancy between the English version and any translated version, the English version shall prevail.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.

The operator may communicate with you via email, in-account notifications, SMS, or other electronic means. You agree to receive such communications and are responsible for keeping your contact information up to date. Important notices regarding account suspension, bonus cancellation, or changes to these Terms will be sent to your registered email address. Your failure to read or respond to notifications does not relieve you of your obligations under these Terms.

These Terms were last updated on the date shown at the bottom of this page. The operator may update these Terms at any time by posting the revised version on the Platform. Your continued use of the Platform following any update constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any changes. If you have questions about mostbet np or any aspect of these Terms, please contact customer support at [email protected] or via live chat available 24/7.